Phone support adds that “human touch” to your support services. Our friendly, 100% North American phone support is why we stand our from other support companies.
The foundation of our support services is our technical support provided via help desk. Our staff can take on the support your customers and free up your time for other tasks.
Chat can be used for all levels of support and can run 24/7 or during specific times of the day. We can provide you with the necessary software and customize it for your individual needs.
Our Server Management service allows us to keep a close eye on your hosting servers. We can minimize downtime and identify areas of need quickly and correct them efficiently.
All team members are trained in billing support and customer service issues. From WHMCS to a custom billing system our staff will be able to assist clients with upgrades, new orders, payments, and complaints.
Does you company have a high support volume? We will work with each client to help customize a support plan that will suit your needs. Our base pricing is based on low volume clients.