Features of Our 24×7 Support

Support Packages That Fit Your Needs

Not all businesses are the same. Our 24×7 support are customizable to fit the exact needs of your company.

Global Coverage

Our North American offices serve as a base of operations for our global support team! No matter where our staff are situated, they connect securely to the Charlottetown office where all our support is managed.

A Very Experienced Team

When we say that we have the experience when it comes to delivering tech support for businesses like yours, we mean it. We have been in business for over 18 years and have troubleshooted and resolved any scenario imaginable.

24/7

We’re there for you and your customers all the time.

White Labeled Support

Your brand, our team. Your customers will grow to love the support that you provide, not IP Geeks. All questions and requests will use your brand name.

Exceptional Communication

One of the problems normally encountered with outsourcing tech support is the difficulty communicating with the service provider. We make sure that we are there for you via chat, phone, and email. You can even reach us through Slack if preferred.

By The Numbers

Our best-in-class outsourced web hosting support impresses our customers and their customers with reliable support and maintenance.

5+ Year

Employee Tenure

Your business is in good hands when the people who know it the most stay. While the average employee stays with a company 3-4 years, ours stay even longer. This ensures those who have experience keeping your servers up and responses timely remain.

3+ Year

Average Retention Rate

Our customers stay happy because their customers stay happy. Our dedication to the success of our client’s businesses is reflected in our retention, reviews, and referrals. Some of our longest retained clients have been with us over 10 years.

18+ Years

Remarkable Service

Leave the most critical part of your business, you customers, to a company who has time-tested and proven systems to provide quality support and maintenance. With nearly two decades in the field, we have knowledge of nearly all platforms, applications, and utilities.

Get In Touch & Gain Peace of Mind

You’re one step away from faster web hosting support, expert talent and better server health.

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