What Outsourced Tech Support Can Mean for You
More Satisfied Customers:
Satisfied customers equals more revenue. That should be the ultimate aim of your business. Our experienced support technicians will guarantee the quick resolution of all your customers’ concerns that should keep them happy and satisfied.
Savings, Savings, and More Savings:
Outsourced tech support means that you can save a lot of money. The cost of infrastructure, equipment, and the personnel to have your own in-house support team can be prohibitive. By using our services, you can save a considerable amount without sacrificing the quality of the support that your customers will be getting.
Less Stress for You:
Each aspect of your web hosting business can bring stress and worries. By opting for an outsourced tech support, you’re reducing the sources of stress which could affect you. Knowing that a reliable company is handling your tech support can be very reassuring.
Outsourced tech support means satisfaction for your customers and more time for your business.
500+ Customers Outsourced Tech Support to Us
We have hundreds of clients all over the world. When they decided that outsourced tech support is the best way to go for their company, they chose IP Geeks because of these reasons:
Highly Experienced Team
When we say that we’re experienced in delivering technical support for businesses like yours, we mean it! We have been in business for over 18 years!
100% White Labeled Support
With IP Geeks’ white-labeled support, it means that your brand can rest assured that all support requests are being answered, and that we’re doing so as ambassadors of YOUR brand! Support we deliver always looks like it’s coming from YOU.
We have two sites in North America, that act as the hub to which our global team work and/or connect in order to provide all the support for our customers.
Support for your customers cannot wait or be delayed. When they have concerns, those must be addressed immediately. We will make sure those things are done while you rest and take things easy.
Customizable Support Packages
We recognize that not all businesses are the same. This is why the packages for our outsourced tech support are all customizable to fit the requirements of your company.
One of the problems normally encountered with outsourced tech support is the difficulty communicating with the service provider. We make sure that we are there for you. You can even link your Slack to ours for intra-office communications.
So, what are you waiting for? IP Geeks is your best choice for Outsourced Technical Support.
Trust the Numbers
At the end of the day, you would have to base your decision on numbers. Here are some numbers about our services that should make you stop and think:
The Other Problems We Solve
Our tech support doesn’t rest to make sure that you can.
Busy running your company? We make sure you have one thing less to worry about by taking over your tech support.
Lack of Satisfaction
It’s not easy keeping all of your customers happy and satisfied. IP Geeks provide best-in-class outsourced tech support maintain a high level of satisfaction for your customer base.
The End Results
What are the end results of letting us do your tech support?
Get In Touch & Gain Peace of Mind
You’re one step away from faster web hosting support, expert talent and better server health.