IP Geeks branded support is built around our web hosting clients that we serve. As an ambassador for your brand. Our support specialists will represent your company your way.
Contact Email
sales@ipgeeks.com
Phone Number
1.888.522.3177
Help Desk Support
Telephone Support
Live Chat Support
Server Support
WEB HOSTING SUPPORT THAT WILL ASSIST YOUR SUCCESS
Free Support Audit
At IP Geeks each prospective client will be contacted by an account manager for a free support audit. We want to provide your clients with the best 100% North American web hosting support while we optimize your support costs. Below is a list of some of our services.
- Help Desk Support
- Telephone Support
- Live Chat Support
- Complete Support Solutions
- Server Monitoring
- Server Management
- Billing Support
- Customer Service and Retention Support
What We Do!
Help Desk Support
The foundation of hosting support is provided via your help desk
Phone Support
Phone support adds that “human touch” to your support services.
Live Chat Support
Chat can be used for all levels of support and can run 24 hours a day.
Billing Support
Each support specialist is trained in billing support.
Server Monitoring
We can minimize your downtime and correct any server issues quickly and efficiently
Server Management
We complete proactive server updates, securing and optimization.
Emergency
Our support specialists will address emergency server issues on demand.
How We Work
Our Vision
Our vision is to help your clients quickly and correctly on every call, ticket and live chat we handle for your company
Impress Customers
With 17+ years in web hosting support and server management, we aim to make a positive experience for your customers with every interaction
Build your Brand
With more free time, you can set your sights on growth. Run promos worry-free as we handle your customer requests!
Scalability
Our solutions are custom-tailored to your needs, and can scale at any time to meet your demand.
Fostering Teamwork
We work with hosts the world over, and use chat, phone, email and messengers to coordinate support services so nobody is left in the dark.
Time Management
Support and Customer Service are a constant. Let us handle these constants so you can manage your whole business.
Diversify
We can support more than hosting! PaaS, SaaS, telephony and more! If you're diversifying, we're the perfect partner to help along the way!
Get a Free Server Support Audit.
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