150 Riverside Pkwy Suite 206 Fredericksburg, VA 22406

Contact Email sales@ipgeeks.com
Phone Number 1.888.522.3177

150 Riverside Pkwy Suite 206 Fredericksburg, VA 22406

HelpDeskSupport

Help Desk Support

PhoneSupport

Telephone Support

ChatSupport

Live Chat Support

ServerManagement

Server Support

WEB HOSTING SUPPORT THAT WILL ASSIST YOUR SUCCESS

DELIVERED BY TRUE EMPERORS OF YOUR BRAND

Free Support Audit

At IP Geeks each prospective client will be contacted by an account manager for a free support audit. We want to provide your clients with the best 100% North American web hosting support while we optimize your support costs. Below is a list of some of our services.

  • Help Desk Support
  • Telephone Support
  • Live Chat Support
  • Complete Support Solutions
  • Server Monitoring
  • Server Management
  • Billing Support
  • Customer Service and Retention Support
earn More!

What We Do!

Help Desk Support

The foundation of hosting support is provided via your help desk

Phone Support

Phone support adds that “human touch” to your support services.

Live Chat Support

Chat can be used for all levels of support and can run 24 hours a day.

Billing Support

Each support specialist is trained in billing support.

Server Monitoring

We can minimize your downtime and correct any server issues quickly and efficiently

Server Management

We complete proactive server updates, securing and optimization.

Emergency

Our support specialists will address emergency server issues on demand.

How We Work

IP Geeks branded support is built around our web hosting clients that we serve. As an ambassador for your brand. Our support specialists will represent your company your way.

Our Vision

Our vision is to help your clients quickly and correctly on every call, ticket and live chat we handle for your company

Impress Customers

With 17+ years in web hosting support and server management, we aim to make a positive experience for your customers with every interaction

Build your Brand

With more free time, you can set your sights on growth. Run promos worry-free as we handle your customer requests!

Scalability

Our solutions are custom-tailored to your needs, and can scale at any time to meet your demand.

Fostering Teamwork

We work with hosts the world over, and use chat, phone, email and messengers to coordinate support services so nobody is left in the dark.

Time Management

Support and Customer Service are a constant. Let us handle these constants so you can manage your whole business.

Diversify

We can support more than hosting! PaaS, SaaS, telephony and more! If you're diversifying, we're the perfect partner to help along the way!

Get a Free Server Support Audit.

An account manager will be in contact shortly

© 2018 IP Geeks | Web Hosting Support Providers