IP Geeks branded support is built around our web hosting clients that we serve. As an ambassador for your brand. Our support specialists will represent your company your way.
At IP Geeks each prospective client will be contacted by an account manager for a free support audit. We want to provide your clients with the best 100% North American web hosting support while we optimize your support costs. Below is a list of some of our services.
The foundation of hosting support is provided via your help desk
Phone support adds that “human touch” to your support services.
Chat can be used for all levels of support and can run 24 hours a day.
Each support specialist is trained in billing support.
We can minimize your downtime and correct any server issues quickly and efficiently
We complete proactive server updates, securing and optimization.
Our support specialists will address emergency server issues on demand.
IP Geeks branded support is built around our web hosting clients that we serve. As an ambassador for your brand. Our support specialists will represent your company your way.
Our vision is to help your clients quickly and correctly on every call, ticket and live chat we handle for your company
With 17+ years in web hosting support and server management, we aim to make a positive experience for your customers with every interaction
With more free time, you can set your sights on growth. Run promos worry-free as we handle your customer requests!
Our solutions are custom-tailored to your needs, and can scale at any time to meet your demand.
We work with hosts the world over, and use chat, phone, email and messengers to coordinate support services so nobody is left in the dark.
Support and Customer Service are a constant. Let us handle these constants so you can manage your whole business.
We can support more than hosting! PaaS, SaaS, telephony and more! If you're diversifying, we're the perfect partner to help along the way!