IP Geeks works with all kinds of hosts and IT Providers. For many, our Shared Support offers exactly what’s needed. For others, sometimes it takes a bit more to achieve the success you seek, or to complete ongoing or massive projects.
IP Geeks can help!
Our Dedicated Personnel can augment your team – or be your team! Our Dedicated staff work as an extension of your business – collaborating and coordinating support and other tasks direct with you or your managers in order to deliver outstanding service in a completely white-label manner, while you directly control how that service unfolds.
Benefits of Dedicated Personnel:
the work hours of your Dedicated Personnel is decided by you! We’ll put our resources to work when it makes the best sense for YOU.
you can have us provide you with Tier 1, 2 or 3 team members – the Dedicated Staff we bring in for you will have the skills you need.
your Dedicated Personnel work only for you! This allows acute focus on your policies and procedures which strengthens the ability of your Dedicated Personnel.
Do you need a part-time agent? A full-time agent? A small team? A large team? IP Geeks can do it all, and we’ll gladly deliver any number of staff!
We review and hire staff from anywhere in the world. If you have a specific region in mind, we can hire from there!
With one or more Dedicated Personnel, you pay a flat rate each month for the work. Support can be provided over telephone, ticket or chat and there’s no overages. Agents will do as much work as can be done during their shifts and can handle other tasks such as building a KB for you, provide server monitoring and more!
Is Dedicated Personnel the service for me?
There’s only one way to find out! Use the form below to tell us a bit about your business and what you need, and we’ll schedule a call to go over everything with you!