Our Server Management consists of two main areas, proactive and reactive server management.
Proactive server management allows us to locate potential problems by keeping your servers up-to-date, and communicating with you and your staff to ensure 100% satisfaction.
Clients should never tell us when a problem arises. We have live agents online 24/7/365 to ensure you have the highest possible up-time each month. Every update is scheduled with you.
Reactive server management focuses on resolving an issue which has occurred quickly and correctly. Agents investigate the root cause of failure to prevent future recurrence of the same issue.